Travel Associate [Open to Tier 0, 1 & 2 applicants]

About this role

The Travel Associate is responsible for arranging and managing travel services for UNDP Yemen Country Office, ensuring high-quality travel at optimum cost while interpreting and applying UN/UNDP travel rules and regulations. The role oversees travel entitlements, ticketing, cost recovery, and vendor payments, and collaborates with finance, operations, and external travel service providers. The position is based in Aden, Yemen, at grade G6, under a one-year extendable Fixed-Term Appointment (local contract).

Responsibilities

• Ensure full compliance with UN/UNDP rules and regulations, policies, and strategies on travel management, including processing travel requests, claims, and DSA calculations.
• Liaise with UNHAS, local and HQ-authorized travel agents to issue tickets in advance and arrange the most direct and economic routes.
• Submit UNHAS booking requests through WFP Hub and prepare APLs accurately and within deadlines.
• Negotiate travel routes and ticket prices with travel service providers as appropriate.
• Ensure timely payment of travel entitlements to staff, consultants, and delegates, and follow up with Finance Unit on delays.
• Issue Purchase Orders and compile invoices for payment to UNHAS and travel agents, and reconcile payments with Finance Unit.
• Arrange hotel reservations for new staff, visiting UN/UNDP officials, consultants, advisors, and trainers.
• Keep travelers informed of itinerary changes, UNHAS flight schedule changes, and travel restrictions.
• Facilitate knowledge building and sharing through participation in training and contributions to UNDP knowledge networks.
• Directly supervise a Travel Assistant and perform other travel duties as requested by senior management.

Qualifications

• Secondary education required; a University degree (bachelor's degree) in Public Administration, Management, Business Administration or related field will be given due consideration but is not a requirement.
• Minimum 3 years of relevant professional experience

Languages

• English (required, written and spoken)
• Arabic (required, written and spoken)

Key skills